Subscription and Billing

Tenant admins use Billing to choose a plan, review project usage, and manage payment details.

Members do not see Billing. If billing blocks setup or access, ask a tenant Admin to handle it.

Trial period

New workspaces start on a free trial.

During the trial, SLApulse shows a banner with the remaining trial time. Choose a plan before the trial ends to keep the workspace active.

If you need help choosing a plan, contact contact@slapulse.com.

Plans, prices, and project limits

Plans define how many active projects the workspace can create.

Plan	Monthly billing	Annual billing, paid up front	Project limit
Trial	Free for 14 days	—	3 projects
Starter	€29/month, billed monthly	€24/month, billed annually	3 projects
Growth	€79/month, billed monthly	€66/month, billed annually	10 projects
Enterprise	Contact us	Contact us	Custom

Starter and Growth include the same SLApulse features and unlimited users. The only standard-plan difference is the number of active projects.

All prices are in EUR excluding tax. Stripe calculates applicable tax at Checkout from the billing address and any supplied tax information. Select either monthly or annual billing when starting a new paid subscription. The displayed price is always a monthly price; annual subscriptions are billed in advance.

Existing projects are not deleted when a workspace reaches a limit. The limit blocks creating new projects and reactivating archived projects; it never removes existing projects automatically.

Project limit reached

If project creation is blocked:

1. Open Billing.
2. Check the current plan and active project count.
3. Choose a plan with a higher limit, or contact contact@slapulse.com for Enterprise options.

Managing billing

Use Manage billing to open the secure Stripe billing portal. Existing active subscriptions use this portal to change plan or billing interval, so the workspace keeps the same subscription instead of creating another one.

If a subscription has expired, choose a plan to start a new secure Checkout session. SLApulse binds the replacement subscription only after the signed Stripe webhook confirms the workspace, customer, and price.

Depending on the subscription, the portal can be used for:

• payment method updates
• invoice access
• cancellation at the end of the billing period
• payment detail changes

If a payment fails, the workspace may be marked as expired until payment is resolved.

Enterprise agreements

Enterprise plans are handled manually.

Use Enterprise when you need custom project limits, procurement handling, invoicing, or support terms.

Contact contact@slapulse.com to start that conversation.

Plan status

Status	Meaning
trialing	The workspace is still inside the free trial.
active	The workspace has an active paid or manually approved subscription.
expired	The trial ended, payment failed, or the subscription is no longer active.

Practical recommendation

Choose a plan before importing many projects. That keeps setup work from being interrupted by project limits.

For production workspaces, keep at least one Admin with Billing access so payment updates do not block the operational team.